Our Service Culture: Yoga, Love and Rice
The Mandala Way is characterized by a culture of service with a soul, quality of touch, a soulful care for all, signature treatments and bodywork masterfully designed for wellness and with love, sacred dimensions of design, community-oriented and environment-conscious and conscientious.
We regard the software (quality service and inner healing) as much as we do the hardware (perfect physical spaces and outer change).
Yoga stands for personal wellness and wellbeing. There are many reasons why therapists have mandatory yoga classes. Wellness is a holistic state of mind that includes physical, mental, emotional and spiritual wellbeing. Everyone at Mandala is a part of it. You simply can’t fake wellness. It will show in your muscle tone, quality of your skin, personal inner strength and in the relations to others. A healthy body will have a clear mind.
Love is driving force of the universe. We all need more love in our personal as well as professional lives. No one will argue. If everyone around you truly loves you, you have made it.
The essential nature of the guest experience within the hospitality and especially in the wellness industry is changing. People do not want the same emotionally flat, per functionary guest experience because it will not meet their changing emotional and spiritual needs.
What people need more and more is a guest-hospitality experience where the spiritual energy of the staff is so strong, it has a rejuvenating effect. It touches them emotionally and spiritually, allows them to truly feel at peace and makes them wish that time would stand still. This guest-hospitality experience demands
a healthy and spiritually alive employee culture as well.
Rice. Quality Food and a secure and healthy relationship to nature are essential for a good quality of life.
Our corporate culture should incorporate basic quality food supply and an active, environmentally positive attitude.
The rice concept naturally does not stop here. Excellence creates improved yields. We have created a structure for employees to advance upward in order to better their lives.